◀︎Return to Blog List Navigating the Coronavirus Public Health Emergency

As the Homewise office remains closed, our work still continues.

In accordance with guidance and recommendations from the Centers for Disease Control (CDC) and the State of New Mexico to prevent community spread of COVID-19, Homewise closed its Santa Fe and Albuquerque, NM physical offices effective March 16, but will continue to serve customers via phone and online technologies. Currently, we plan to keep our offices closed through April 10th. If you need to contact us, you can still reach us in Santa Fe at 505-983-9473 and in Albuquerque at 505-243-6566.

Given the circumstances in our community and in the world right now, I felt a change of format for the blog was in order. Here are some statewide resources to help individuals navigate this difficult time.

  • For updated information regarding COVID-19, visit the New Mexico Department of Health page here and for testing and screening locations throughout New Mexico, you can find that information here.
  • If you are experiencing symptoms, please contact the Coronavirus hotline at 1-855-600-3453.
  • If you are experiencing financial hardship during this time, you can find information here.
  • If you own a small business and have been impacted, you can find information here.
  • If you need Small Business Administration Disaster Loan Assistance, you can find information here.
  • PNM will temporarily be suspending disconnections for non-payment. Visit their website.
  • The Water Authority is responding to COVID-19 by assuring customers that it has contingency staffing plans in place to ensure continuity of water and sewer service, as well as suspending disconnections for non-payment until further notice. Visit their website.
  • The New Mexico Gas Company announced that no service will be disconnected for nonpayment. Visit their website.
  • For Senior Meals, the following centers will temporarily serve as lunch distribution sites between 11:30 a.m. and 1 p.m., where individuals can pick up their meal outside the Center and take it home: Barelas Senior Center, Los Volcanes Senior Center, Manzano Mesa Multigenerational Center, North Domingo Baca Multigenerational Center, North Valley Senior Center. Seniors 60+ interested in receiving meals from Senior Affairs should call (505) 764-6400; priority service is for homebound seniors.
  • APS is offering free grab and go meals to school-age children under the age of 18. Find more information here. Santa Fe Public Schools is also offering grab and go meals and here is where to find more information. In addition, Presbyterian Healthcare is also offering free lunches for children. Here is more information on locations and times.
  • If business closures have affected your employment status, you may qualify for unemployment benefits. Find more information here.
  • During this time, many restaurants in Albuquerque and Santa Fe are open for business and providing pickup or to-go meal services. Here is a list of local Albuquerque restaurants that are still open for business, including the historic Red Ball Café. Here is a list of Santa Fe restaurants still offering pickup and to-go meal services.
  • All public libraries are closed through the end of the year, but individuals and families have access to many great digital resources here through the Albuquerque public library system and here for the Santa Fe public library system.
  • The National Hispanic Cultural Center is now available to tour virtually through Google Arts & Culture here and if that is not enough, check out these world class museums online.

Remember that social distancing is the best way to “flatten the curve”, preventing the spread of the virus and preventing overwhelming our local hospitals. Effective Tuesday, March 24th, the State has ordered the closing of all nonessential businesses and non-profits and restricting the gatherings larger than five people. Let’s protect our community, and our state by staying home. Remember that we are all in this together.


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